Privacy Policy
Last Updated: 26 March 2025
At Mobile Everywhere (“Company,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our scooter hire services in Victoria Falls, Zimbabwe.
1. Information We Collect
1.1. Personal Information: When you book a scooter, we may collect your name, contact details, driver’s license details, and payment information
1.2. Device and Usage Information: We may collect data about your interactions with our website or mobile app, including IP addresses, browser type, and access times.
1.3. Location Data: If you use our GPS-enabled services, we may collect real-time location data.
2. How We Use Your Information
2.1. To process bookings, payments, and security deposits.
2.2. To provide customer support and respond to inquiries.
2.3. To ensure compliance with our terms and prevent fraudulent activities.
2.4. To send service updates, promotions, and marketing communications (with your consent).
2.5. To improve our services, website, and app functionality.
3. Sharing of Information
3.1. We do not sell your personal information to third parties.
3.2. We may share data with:
- Payment processors to facilitate transactions.
- Law enforcement if required by legal obligations.
- Service providers who assist with booking and fleet management.
4. Data Security
4.1. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
4.2. While we strive to secure your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
5.1. We retain personal data only as long as necessary for operational, legal, or business purposes.
5.2. You may request data deletion by contacting us.
6. Your Rights
6.1. You have the right to access, update, or delete your personal information.
6.2. You can opt out of marketing communications at any time.
6.3. You may request a copy of the data we hold about you.
7. Cookies and Tracking Technologies
7.1. Our website may use cookies to enhance user experience and analyze website traffic.
7.2. You can modify your browser settings to decline cookies, though this may affect site functionality.
8. Third-Party Links
8.1. Our website or app may contain links to third-party services. We are not responsible for their privacy practices.
9. Changes to This Policy
9.1. We may update this Privacy Policy from time to time. We will notify users of significant changes via email or our website.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [Your Email]
- Phone: [Your Phone Number]
- Address: [Your Business Address]
By using our services, you acknowledge that you have read and agreed to this Privacy Policy.